Our Accreditations

At Rapid Response Ambulance, we do not rely on promises or marketing statements alone. Our accreditations demonstrate that our standards, values, and clinical governance are independently recognised and externally validated. These frameworks hold us accountable, challenge us to improve, and provide assurance to patients, partners, and commissioners that we deliver safe, ethical, and inclusive services in practice — not just in theory.

Care and Quality Commission

The Care Quality Commission is the independent regulator of health and social care services in England. Our CQC registration demonstrates that Rapid Response Ambulance Ltd meets the required standards of safety, effectiveness, caring, responsiveness, and leadership. This includes robust clinical governance, safeguarding arrangements, staff competence, and continuous quality improvement. Being CQC-regulated provides assurance that our services are lawful, monitored, and subject to independent scrutiny.

Living Wage Employer

We are proud to be a Living Wage Employer, meaning we voluntarily pay staff a wage that reflects the real cost of living, not just the statutory minimum. This accreditation demonstrates our commitment to fair pay, staff wellbeing, and ethical employment practices. By valuing our workforce appropriately, we promote stability, morale, and high standards of care for the communities we serve.

Restraint Reduction Network

The Restraint Reduction Network promotes the minimisation of restrictive practices and the protection of individual rights. Our commitment to RRN principles ensures that restraint is avoided wherever possible and, if absolutely necessary, is used only as a last resort, proportionately, and with full regard for dignity, safety, and human rights. This reflects our trauma-informed, patient-centred approach across all operational settings.

Mindful Employer

Mindful Employer recognition highlights our proactive approach to mental health and wellbeing in the workplace. We are committed to creating an open, supportive environment where mental health is taken seriously, stigma is challenged, and staff are encouraged to seek support without fear of discrimination. This approach is particularly important within high-pressure clinical and operational roles.

Disability Confident

As a Disability Confident Employer, we actively work to recruit, retain, and support people with disabilities and long-term health conditions. This accreditation reflects our commitment to inclusive employment practices, reasonable adjustments, and a workplace culture where individuals are supported to perform at their best. It also underpins our understanding of disability awareness within patient care and service delivery.

Information Commissioners Office

Rapid Response Ambulance is registered with the Information Commissioner’s Office as a data controller in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. This registration confirms our lawful handling of personal and special category data, including patient, staff, and operational information. We maintain robust data protection policies, secure information management systems, and clear accountability to ensure confidentiality, integrity, and appropriate use of information across all services.